Shipping & Returns

FREE shipping over $150

$15 shipping under $150

That’s a pretty high FREE shipping rate?

Yep it is. We crunched the numbers and decided we could bump up the prices on everything to absorb costs and make the numbers balance. Or we could encourage you to buy bigger and less frequently (less orders = faster dispatch) and by doing so bringing you across the board cheaper prices.  

But, I don’t have the cash to drop $150 in one go…
That’s ok, our in house number cruncher (Al’s mum) has done the sums and even allowing for shipping costs, you’re going to get yourself a really good deal on our products. Cheaper in fact that than most bulk food stores and in cases, for some products, even cheaper than the supermarkets!

Yeh , wild , we know….

I’m a Byron local, can you deliver...and preferably for free?
We’re working on it! Drop us a line here (link to contact page) and ask us nicely, if you’re in Byron, Ewingsdale, Suffolk, Broken Head, Bangalow, Mullum, Brunswick or Ocean Shores (or thereabouts) and we might be able to sort you out in the meantime. 

Can I return products if I don’t like them or I change my mind?
No sorry. It’s a food thing and we unfortunately can’t offer returns. If for some reason your product is damaged on arrival, please give us a yell here: as soon as you can!

Are you guys clean and taking this COVID-19 thing seriously?
Oh you bet we are! Our food approved production space and warehouse in Mullumbimby is compliant with all social distancing measures. We’ve got a small team, who are keeping their distance and are packing all your orders ‘With Love & Gloves’, so you can receive your goodies with peace of sanitary mind.